⚖️ Safe and Responsible Gaming

ac367 Responsible Gaming —
Your protection is our priority

ac367 believes gaming should be a source of enjoyment — not stress. Our responsible gaming policy helps you enjoy entertainment in a healthy, safe and controlled way.

21+ For players aged 21 and above only
Our commitment

Why is responsible gaming important?

Online betting and casino games can be a great form of entertainment — but only when kept under control. Responsible gaming on the ac367 platform means staying fully in control of your time, money and emotions. We want every one of our players to play within limits, with awareness and with enjoyment.

Gambling is never a reliable source of income — it is simply a form of entertainment. Never bet money you cannot afford to lose. ac367 is always by your side in building a culture of responsible gaming.

With Bangladeshi players in mind, ac367 has developed a range of effective safety tools — from setting deposit limits, session time limits and self-exclusion, to 24/7 support in Bengali. On this page you will find all the tools and advice that will keep you healthy and safe.

Safety tools

Our tools for your safety

ac367 provides you with these safety tools for responsible gaming.

Deposit Limits

Set the maximum amount you wish to deposit daily, weekly or monthly. Once a limit is set it takes effect immediately. A 24-hour waiting period applies to increasing a limit — decreasing it takes effect right away.

Session Time Limits

Set a limit on how long you play in one sitting. When the set time is reached, the platform will automatically alert you or end the session. This is effective at preventing excessive time spent playing.

Self-Exclusion

If you feel gaming is getting out of control, you can lock your account yourself for a set period. During the self-exclusion period, no promotional communications will be sent from ac367.

Cooling-Off Period

If you want a short break, set a cooling-off period from 24 hours up to 30 days. During this time you will not be able to log in — ideal for a fresh start.

Reality Check

At set intervals, a pop-up will remind you how long you have been playing and how much you have spent. This helps you make decisions with awareness.

Direct Support

For any issue, ac367's 24/7 live chat support is ready to assist in Bengali. Or email [email protected] — you will receive a quick response.

Healthy gaming habits

Golden rules of responsible gaming

01

Set a budget

Before playing, decide how much you are willing to spend. Never deposit more than that amount.

02

Set a time limit

Decide in advance how long you will play each day and stick to that limit.

03

Do not chase losses

Do not place larger bets to try to recover money you have lost — this is the most harmful habit.

04

Take regular breaks

Take breaks during long sessions. Spend time with family and friends — maintain balance.

05

Do not play under stress

Avoid betting when you are going through a hard time, feeling tired or under mental stress — your ability to make decisions is reduced.

06

Do not play with borrowed money

Never bet with borrowed money or someone else's money. Play only within your own budget.

07

The goal is entertainment, not income

Do not think of betting as a way to earn — it is a form of entertainment. Winning is a bonus.

08

Stop when a limit is crossed

If your budget or time limit is exceeded, stop playing immediately. Start again tomorrow.

Warning signs

Signs of problem gambling

The first step of responsible gaming is knowing yourself. If any of the signs below appear in you, seek help right away. ac367 is always by your side.

If these signs appear in you or someone you know, please contact us via live chat or send an email to [email protected].

You keep placing larger bets to try to recover lost money ("chasing losses")
Even when told to stop playing you cannot — you make a resolution but fail to keep it
You are spending family expenses, bill money or essential funds on betting
You are lying to or hiding your betting from family or friends
You are thinking about gaming while neglecting work, studies or daily responsibilities
When you cannot play you feel restless, irritable or anxious
You are gradually betting larger amounts to get the same excitement as before
You are absorbed in gaming while neglecting sleep, eating or personal health
Check yourself

Responsible gaming Q&A

These questions will help you become aware of your own gaming habits.

Log in to your account and set a daily, weekly or monthly deposit limit from the "Account Settings" or "Responsible Gaming" menu. Limits take effect immediately. Contact our 24/7 live chat for any assistance.

Yes, once your self-exclusion period ends you can reactivate your account. However, reopening the account during the period is not possible. This is designed for your own protection.

No. ac367 strictly enforces the 21+ age rule. Age is verified at registration and identity documents may be requested if there is any doubt. Minors have no way to open an account.

Keep your account password strong and do not share it with anyone. Turn off the browser password-save option on your device. If you have any problem, contact our support team directly.

Cooling-off is a short break — typically 24 hours to 30 days. Self-exclusion is a long-term or permanent break, during which the account is effectively inactive and no promotional communications are sent.

First contact ac367's 24/7 live chat — you can speak in Bengali. Our team will help you activate self-exclusion. You can also email [email protected].

Yes. Using parental control software on your device is recommended to keep children and young family members away from online gambling sites. Contact our support for any ac367-related concerns.

When the time interval you set for the reality check passes, a message appears on screen showing how long you have been playing and how much you have spent. You can then choose to continue playing or stop.
A helping hand

Contact us

ac367 is always by your side for any need related to responsible gaming.

Live Chat Support

24 hours a day, 7 days a week — speak directly in Bengali. Our specialist team will assist with any responsible gaming question or issue.

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Email Support

If you would like to write in detail about a responsible gaming matter, send us an email. Our team will respond quickly.

[email protected]

View FAQ

Answers to common questions about responsible gaming can be found on our FAQ page.

View FAQ

Play safely, enjoy responsibly

ac367 offers you a vast world of entertainment including cricket, football and slots — all in a safe environment. Have fun within your limits.

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